| 000 | 00501nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 221102s9999 xx 000 0 und d | ||
| 020 | _a9788131517734 | ||
| 082 | _a658.5 SUC | ||
| 100 | _aMetters, Richard | ||
| 245 | 0 | _aSuccessful service operations management | |
| 250 | _a2nd ed. | ||
| 260 |
_bCengage Learning _aNew Delhi _c2012 |
||
| 300 | _a406 p. | ||
| 650 | _aOperations management | ||
| 700 | _aMetters, Richard; King-Metters, Kathryn; Pullman, Madeleine; Waltson, Steve | ||
| 942 | _cBK | ||
| 999 |
_c11027 _d11027 |
||