| 000 | 00505nam a2200181Ia 4500 | ||
|---|---|---|---|
| 005 | 20240318164459.0 | ||
| 008 | 221102s9999 xx 000 0 und d | ||
| 020 | _a9788120346956 | ||
| 082 | _a658.812 RAI-C | ||
| 100 | _aRai, Alok Kumar | ||
| 245 | 0 |
_aCustomer relationship management: _b concepts and cases/ _cAlok Kumar Rai |
|
| 250 | _a2nd ed. | ||
| 260 |
_bPHI Learning Pvt. Ltd. _aNew Delhi _c2013 |
||
| 300 | _a501 p. | ||
| 650 | _aCustomer relations--Management | ||
| 942 | _cBK | ||
| 942 | _n0 | ||
| 999 |
_c11475 _d11475 |
||