000 00435nam a2200157Ia 4500
008 221102s9999 xx 000 0 und d
020 _a8172633378
082 _a658.809 MAR
100 _aKhurana, Rakesh
245 0 _aMarketing of services: concepts & application
260 _bIGNOU
_aDelhi
_c1997
300 _a253p p.
650 _aService marketing
700 _aKhurana, Rakesh; Kaushik, Madhulika; Yadava, Kamal
942 _cBK
999 _c2033
_d2033