000 | 00421nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 221102s9999 xx 000 0 und d | ||
020 | _a9788178293325 | ||
082 | _a658.812 SZM-U | ||
100 | _aSzmigin, Isabelle | ||
245 | 0 | _aUnderstanding the consumer | |
260 |
_bResponse Books _aNew Delhi _c2003 |
||
300 | _a202 p. | ||
650 | _aConsumer satisfaction; Consumer loyalty; Marketing; Consumer relations | ||
942 | _cBK | ||
999 |
_c3389 _d3389 |