| 000 | 00505nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 221102s9999 xx 000 0 und d | ||
| 020 | _a9788178084404 | ||
| 082 | _a658.812 BUR-H | ||
| 100 | _aBurnett, Ken | ||
| 245 | 0 | _aHandbook of key customer relationship management: The definitive guide to winning, managing and developing key account business | |
| 260 |
_bPearson education _aDelhi _c2001 |
||
| 300 | _axix,401p p. | ||
| 650 | _acustomer relationship management; key account business | ||
| 942 | _cBK | ||
| 999 |
_c3398 _d3398 |
||