| 000 | 00453nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 221102s9999 xx 000 0 und d | ||
| 020 | _a8177223763 | ||
| 082 | _a658.809 CLO-S | ||
| 100 | _aClow, Kenneth E | ||
| 245 | 0 | _aServices marketing: operation, management and strategy | |
| 250 | _a2nd ed. | ||
| 260 |
_bDream Tech Press _aNew Delhi _c2004 |
||
| 300 | _axii,460 p. | ||
| 650 | _aService Marketing | ||
| 700 | _aKurtz, David L. | ||
| 942 | _cBK | ||
| 999 |
_c3756 _d3756 |
||