| 000 | 00517nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 221102s9999 xx 000 0 und d | ||
| 020 | _a9780070435049 | ||
| 082 | _a658.812 CUS | ||
| 100 | _aSheth, Jagdish N. | ||
| 245 | 0 | _aCustomer relationship management: emerging concepts, tools and applications | |
| 260 |
_bTata McGraw Hill Education Pvt. Ltd. _aDelhi _c2004 |
||
| 300 | _axv,544 p. | ||
| 650 | _aCustomer relationship management | ||
| 700 | _aSheth, Jagdish N.; Parvatiyar, Atul; Shainesh, G. | ||
| 942 | _cBK | ||
| 999 |
_c3819 _d3819 |
||