| 000 | 00343nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 221102s9999 xx 000 0 und d | ||
| 082 | _a153.6 PAT | ||
| 100 | _aPatterson, kerry et al.. | ||
| 245 | 0 | _aCrucial conversations: tools for talking when stakes are high | |
| 260 |
_bTata McGraw Hill _aDelhi _c2003 |
||
| 300 | _axv,240 p. | ||
| 942 | _cBK | ||
| 999 |
_c3825 _d3825 |
||