000 00340nam a2200133Ia 4500
008 221102s9999 xx 000 0 und d
082 _a658.45 HBS
100 _aHBS Press
245 0 _aBusiness communication
260 _bHarvard Business School Press
_aBoston
_c2003
300 _a162 p.
650 _aBusiness Communication
942 _cBK
999 _c4721
_d4721