000 00349nam a2200145Ia 4500
008 221102s9999 xx 000 0 und d
020 _a9781841120379
082 _a658.812 JAY-S
100 _aJay, Ros
245 0 _aSmart things to know about customers
260 _bCapstone
_aUSA
_c2000
300 _a202 p.
650 _aCustomers
942 _cBK
999 _c4869
_d4869