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| 020 | _a9788178297453 | ||
| 082 | _a658.812 SEN-J | ||
| 100 | _aSengupta, Shombit | ||
| 245 | 0 | _aJalebi management: All stakeholders can enjoy a bite | |
| 260 |
_bResponse Books _aNew Delhi _c2007 |
||
| 300 | _a455 p. | ||
| 650 | _aCustomer satisfaction; Customer service; Customer relations-Management | ||
| 942 | _cBK | ||
| 999 |
_c5076 _d5076 |
||