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| 008 | 221102s9999 xx 000 0 und d | ||
| 020 | _a9788131719800 | ||
| 082 | _a658.812 KUM-M | ||
| 100 | _aKumar, V. | ||
| 245 | 0 | _aManaging customers for profit: strategies to increase profits and build loyalty | |
| 260 |
_bPearson education _aDelhi _c2008 |
||
| 300 | _a296 p. | ||
| 650 | _aCRM | ||
| 942 | _cBK | ||
| 999 |
_c5407 _d5407 |
||