| 000 | 00380nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 221102s9999 xx 000 0 und d | ||
| 082 | _a362.1 AMI | ||
| 100 | _aAmin, Samia | ||
| 245 | 0 | _aAre you being served?: new tools for measuring service delivery | |
| 260 |
_bWorld Bank _aWashington, D C _c2008 |
||
| 300 | _a423 p. | ||
| 700 | _aDas, Jishnu; Goldstein, Markus | ||
| 942 | _cBK | ||
| 999 |
_c5510 _d5510 |
||