000			00381nam a2200157Ia 4500
008			221102s9999 xx 000 0 und d
020			_a9780070140752
082			_a658.812 AZE-C
100			_aAzevedo, Abaete De
245		0	_aCustomer obsession
260			_bTMH _aDelhi _c2009
300			_a226 p.
650			_aCustomer; Consumer
700			_aPomeranz, Ricardo
942			_cBK
999			_c6165 _d6165