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| 020 | _a9780749460891 | ||
| 082 | _a658.4 CHE-B | ||
| 100 | _aCheverton, Peter | ||
| 245 | 0 | _aBuilding the value machine: transforming your business through collaborative customer partnerships | |
| 260 |
_bKogan Page _aDelhi _c2009 |
||
| 300 | _a224 p. | ||
| 650 | _aMarketing; Customer services | ||
| 942 | _cBK | ||
| 999 |
_c7154 _d7154 |
||