000 00288nam a2200121Ia 4500
008 221102s9999 xx 000 0 und d
082 _a658.314 COO
100 _aCooper, Cary
245 0 _aDeal with difficult people
260 _bKogan Page
_aDelhi
_c2008
300 _a63 p.
942 _cBK
999 _c7192
_d7192