000			00381nam a2200145Ia 4500
008			221102s9999 xx 000 0 und d
020			_a8172401043
082			_a658.809 VER-M
100			_aVerma, Harsh V
245		0	_aMarketing of services: Strategies for success
260			_bGlobal Business Press _aUSA _c1993
300			_a156p p.
650			_aService Marketing
942			_cBK
999			_c732 _d732