000 00474nam a2200157Ia 4500
008 221102s9999 xx 000 0 und d
020 _a9788131206737
082 _a658.812 GUM-T
100 _aGummesson, Evert
245 0 _aTotal relationship marketing: Marketing management, Relationship strategy and CRM approaches for the network economy
250 _a2 ed.
260 _bElsevier
_aDelhi
_c2006
300 _a350 p.
650 _aRelationship marketing
942 _cBK
999 _c7562
_d7562