000 00405nam a2200145Ia 4500
008 221102s9999 xx 000 0 und d
020 _a9789380501307
082 _a658.562 STA-B
100 _aStapenhurst, Tim
245 0 _aBenchmarking book: how-to-guide to best practice for managers and practitioners
260 _bElsevier
_aDelhi
_c2010
300 _a454 p.
650 _aBenchmarking
942 _cBK
999 _c7658
_d7658