| 000 | 00423nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 221102s9999 xx 000 0 und d | ||
| 020 | _a9781403928627 | ||
| 082 | _a658.812 SHA-C | ||
| 100 | _aShainesh, G | ||
| 245 | 0 | _aCustomer Relationship Management: A strategic perspective | |
| 260 |
_bMacmillan _aDelhi _c2010 |
||
| 300 | _a198 p. | ||
| 650 | _aCRM, Employee Relation | ||
| 700 | _aSheth, Jagdish N. | ||
| 942 | _cBK | ||
| 999 |
_c8451 _d8451 |
||