000 00457nam a2200169Ia 4500
008 221102s9999 xx 000 0 und d
020 _a9788131759434
082 _a658.809 LOV-S
100 _aLovelock, Christopher
245 0 _aServices Marketing: People, Technology, Strategy
250 _a7 ed.
260 _bPearson
_aDelhi
_c2011
300 _a680 p.
650 _aServices Marketing
700 _aWirtz, Jochen; Chatterjee, Jayanta
942 _cBK
999 _c8457
_d8457