000 00363nam a2200145Ia 4500
008 221102s9999 xx 000 0 und d
020 _a9788184884449
082 _a658.809 JHA-S
100 _aJha, S. M.
245 0 _aService Marketing
260 _bHimalaya Publishing House
_aNew Delhi
_c2010
300 _a729 p.
650 _aService Marketing
942 _cBK
999 _c8677
_d8677