| 000 | 00373nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 221102s9999 xx 000 0 und d | ||
| 020 | _a9788177226225 | ||
| 082 | _a658.812 KUM-C | ||
| 100 | _aKumar, Alok | ||
| 245 | 0 | _aCustomer Relationship Management: Concepts & application | |
| 260 |
_bBiztantra _aNew Delhi _c2011 |
||
| 300 | _a350 p. | ||
| 650 | _aCRM | ||
| 942 | _cBK | ||
| 999 |
_c8691 _d8691 |
||