| 000 | 00367nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 221102s9999 xx 000 0 und d | ||
| 020 | _a9780875847450 | ||
| 082 | _a658.812 REI-Q | ||
| 100 | _aReichhed, Frederick F | ||
| 245 | 0 | _aQuest for loyalty: Creating value through partnership | |
| 260 |
_bHarvard Business Review _aUSA _c1996 |
||
| 300 | _a278p p. | ||
| 942 | _cBK | ||
| 999 |
_c905 _d905 |
||