000 00485nam a2200145Ia 4500
008 221102s9999 xx 000 0 und d
020 _a9780070267688
082 _a658.562 HAR
100 _aHarrington, Dr. H. J.
245 0 _aBusiness Process improvement: the breakthrough strategy for total quality, productivity, and competitiveness
260 _bMcGraw Hill
_aNew York
_c1991
300 _a274 p.
650 _aQuality Control; Production Management-Quality control
942 _cBK
999 _c9635
_d9635