Johnston, Robert
Service operations management: Improving service delivery/ Robert Johnston. et. al. - 5th ed. - Noida Pearson education 2023 - 609p.
Includes index
9789356067400
Customer Services-Management;
Operation Management
658.812 JOH-S
Service operations management: Improving service delivery/ Robert Johnston. et. al. - 5th ed. - Noida Pearson education 2023 - 609p.
Includes index
9789356067400
Customer Services-Management;
Operation Management
658.812 JOH-S