Zeithaml, Valarie A.
Service Marketing: Integrating customer focus across the firm - 7th ed. - Chennai McGraw Hill 2018 - 582 p.
9789353160777
Services Industries-Marketing-India; Services Industries-Management; Customer Services-Marketing
658.809 ZEI
Service Marketing: Integrating customer focus across the firm - 7th ed. - Chennai McGraw Hill 2018 - 582 p.
9789353160777
Services Industries-Marketing-India; Services Industries-Management; Customer Services-Marketing
658.809 ZEI