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Successful service operations management

by Metters, Richard et al | Metters, Kathryn King; Pullman, Madeleine.; Walton, Steve.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Delhi Cengage Learning 2006Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.5 MET-S (1). Withdrawn (1).

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2.
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Successful service operation management

by Metters, Richard | Metters, Kathryn King; Pullman, Madeleine.; Walton, Steve.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Cengage Learning 2017Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 MAT-S (1).

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