Successful service operation management

By: Metters, RichardContributor(s): Metters, Kathryn King; Pullman, Madeleine.; Walton, SteveMaterial type: TextTextPublication details: New Delhi Cengage Learning 2017Edition: 2nd edDescription: 406 pISBN: 97881315177734Subject(s): Customer services-Management; Customer services-Management-Case studiesDDC classification: 658.809 MAT-S
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Production & Operations 658.809 MAT-S (Browse shelf (Opens below)) 1 Available 19874

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