Metters, Richard
Successful service operation management - 2nd ed. - New Delhi Cengage Learning 2017 - 406 p.
97881315177734
Customer services-Management; Customer services-Management-Case studies
658.809 MAT-S
Successful service operation management - 2nd ed. - New Delhi Cengage Learning 2017 - 406 p.
97881315177734
Customer services-Management; Customer services-Management-Case studies
658.809 MAT-S