Meeting customer needs

By: Smith, IanMaterial type: TextTextPublication details: Oxford Butterworth-Heinemann 2008Edition: 3rd edDescription: 218 pISBN: 9788131217801Subject(s): Customer satisfcation; Customer relationsDDC classification: 658.812 SMI-M
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30.7 		Marketing 658.812 SMI-M (Browse shelf (Opens below)) 1 Available 13640

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