Service operations management: Improving service delivery

By: Johnston, RobertContributor(s): Clark, Graham; Shulver, MichaelMaterial type: TextTextPublication details: Noida Pearson education 2018Edition: 4th edDescription: 462 pISBN: 9789386873309Subject(s): Customer Services-Management; Operation ManagementDDC classification: 658.812 JOH-S
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Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books FIIB's Knowledge Centre
21.3
Production & Operations 658.812 JOH-S (Browse shelf (Opens below)) 5 Available 20017
Books Books FIIB's Knowledge Centre
21.3
Production & Operations 658.812 JOH-S (Browse shelf (Opens below)) 5 Available 20018
Books Books FIIB's Knowledge Centre
Semester textbooks on display
Production & Operations 658.812 JOH-S (Browse shelf (Opens below)) 5 Available 20019
Books Books FIIB's Knowledge Centre
21.3
Production & Operations 658.812 JOH-S (Browse shelf (Opens below)) 5 Available 20020
Books Books FIIB's Knowledge Centre
658.812 JOH-S (Browse shelf (Opens below)) 5 Available 20021
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658.7 CHO-S Supply Chain Management: Strategy, Planning, and Operation 658.812 JOH-S Service operations management: Improving service delivery

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