Your search returned 4 results.

1.
Service marketing: integrating customer focus across the firm

by Zeithaml, Valarie A | Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay.

Edition: 5 ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata Mc-Graw Hill 2012Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (8).

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2.
Service Marketing: Integrating customer focus across the firm

by Zeithaml, Valarie A | Bitner, Mary Jo; Gremler, Dwayne D.; Pandit, Ajay.

Edition: 7th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Chennai McGraw Hill 2018Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI (4). Checked out (2).

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3.
Service marketing: integrating customer focus across the firm

by Zeithaml, Valarie A | Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay.

Edition: 6th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata Mc-Graw Hill 2013Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (1).

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4.
Services Marketing Integrating customer focus across the firm

by Zeithaml, Valarie A | Bitner, Mary Jo; Gremler, Dwayne D.; Pandit, Ajay.

Edition: 7th ed. Publication details: Chennai McGraw Hill Education 2022Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (4).

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