Your search returned 5 results.

1.
Service marketing: integrating customer focus across the firm

by Zeithaml, Valarie A | Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay.

Edition: 5 ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata Mc-Graw Hill 2012Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (8).

Place hold Add to cart
2.
Service Marketing: Integrating customer focus across the firm

by Zeithaml, Valarie A | Bitner, Mary Jo; Gremler, Dwayne D.; Pandit, Ajay.

Edition: 7th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Chennai McGraw Hill 2018Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI (4). Checked out (2).

Place hold Add to cart
3.
Service marketing: integrating customer focus across the firm

by Zeithaml, Valarie A | Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay.

Edition: 6th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata Mc-Graw Hill 2013Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (1).

Place hold Add to cart
4.
Services Marketing Integrating customer focus across the firm

by Zeithaml, Valarie A | Bitner, Mary Jo; Gremler, Dwayne D.; Pandit, Ajay.

Edition: 7th ed. Publication details: Chennai McGraw Hill Education 2022Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (4).

Place hold Add to cart
5.
Services Marketing: Integrated customer focus across the firm.

by Zeithaml, Valarie A | Gremler, Dwayne D | Bitner, Mary Jo | Pandit, Ajay.

Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw Hill Education Pvt. Ltd. 2010Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (5).

Place hold Add to cart

Customize & Implimented by Jivesna Tech.

Powered by Koha