|
|
1.
|
Service marketing: integrating customer focus across the firm by Zeithaml, Valarie A | Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay. Edition: 5 ed.Material type:  Text; Format:
print
; Literary form:
Not fiction
Publication details: New Delhi Tata Mc-Graw Hill 2012Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (8).
|
|
|
2.
|
Marketing by Etzel, Michael J | Walker, Bruce J.; Stanton, William J.; Pandit, Ajay. Edition: 13 ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Delhi TMH 2008Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.8 ETZ-M (1).
|
|
|
3.
|
Retailing Management by Levy, Michael | Weitz Barton; Pandit Ajay. Edition: 8 ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Delhi TataMcgraw hill 2012Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.87 LEV-R (4).
|
|
|
4.
|
Service Marketing: Integrated Customer focus across the firm by Zeithamal, Valarie A | Bitner, Mary Jo; Gremler, Dwayne; Pandit, Ajay. Edition: 6th ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Delhi Tata Mc-Graw Hill 2013Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (7).
|
|
|
5.
|
Retailing Management by Levy, Michael | Weitz, Barton; Pandit, Ajay. Edition: 8 ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Delhi Tata McGraw Hill 2014Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.87 LEV-R (5).
|
|
|
6.
|
Service Marketing: Integrating customer focus across the firm by Zeithaml, Valarie A | Bitner, Mary Jo; Gremler, Dwayne D.; Pandit, Ajay. Edition: 7th ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Chennai McGraw Hill 2018Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI (4). Checked out (2).
|
|
|
7.
|
Service Marketing: Integrated Customer focus across the firm by Zeithamal, Valarie A | Bitner, Mary Jo; Gremler, Dwayne; Pandit, Ajay. Edition: 6th ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Delhi Tata Mc-Graw Hill 2013Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (1).
|
|
|
8.
|
Service marketing: integrating customer focus across the firm by Zeithaml, Valarie A | Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay. Edition: 6th ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: New Delhi Tata Mc-Graw Hill 2013Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (1).
|
|
|
9.
|
Retailing Management by Levy, Michael | Weitz Barton; Pandit Ajay. Edition: 8 ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Delhi TataMcgraw hill 2012Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.87 LEV-R (1).
|
|
|
10.
|
|
|
|
11.
|
Services Marketing: Integrated customer focus across the firm. by Zeithaml, Valarie A | Gremler, Dwayne D | Bitner, Mary Jo | Pandit, Ajay. Edition: 4th ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: New Delhi Tata McGraw Hill Education Pvt. Ltd. 2010Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (5).
|
